Already built for Coast Physical Medicine

I spent hours building something that could bring Coast Physical Medicine more new patients every month, without relying on referrals.

What I found

A few things I'd fix first at Coast Physical Medicine

557 reviews, and new patients aren't seeing them

What I saw

You have a 5.0 rating across 557 Google reviews, and I couldn't find any ads running. Your front desk told me nobody handles them. Right now that reputation mostly reaches people who already went looking for you.

The fix

Run Facebook and Instagram ads in a tight radius around Warner Ave, with the three of you and your rating up front.

Your New Patient Special is hiding behind a button

What I saw

On your site it's an image that says "Click to learn more." The schedule page it opens asks for a location, and I couldn't find what the special is or what it costs.

The fix

Say the offer and the price in one plain line, then use that same line in every ad and on the page the ad opens.

Whittier can't book online yet

What I saw

Your new Whittier office is on the site, but online scheduling there still says Coming Soon. Anyone ready to book has to reach you by phone during office hours.

The fix

Give Whittier a simple form that works at any hour, with a text back in under a minute. It can go live before the scheduler is ready.

Your best story is on the About page

What I saw

Two brothers, a son, and more than 30 years in the community. Dr. Dan's surfing injury is what led him to spinal decompression. Only people already on your site will ever read that.

The fix

Film four short videos on a phone in one session, and put the family and the DRX9000 in front of people nearby.